INFORMATION WE COLLECT
PERSONALLY IDENTIFIABLE INFORMATION
Personally Identifiable Information that will be collected via a survey is information that can be traced back to an individual. Personal Health Information is a combination of your Personally Identifiable Information with known health characteristics. For example, if you indicated that you have a certain disease or condition, when that information is combined with your name, it becomes Personal Health Information. Examples of Personally Identifiable Information include your name, home address, telephone number, email address, Social Security number, date of birth, and any other information that is linked to this identifying information.
For the BE HEARD Study Website, we will only collect Personally Identifiable Information including Personal Health Information after asking you for your consent.
We will use the Personally Identifiable Information and Personal Health Information that you provide to determine if you may be eligible for study participation. You are responsible for ensuring the accuracy of the Personally Identifiable Information and Personal Health Information you submit to PAREXEL. Inaccurate information will affect our ability to properly determine if you may qualify to participate in the BE HEARD Study.
While you may view some of the BE HEARD Study Website without providing Personally Identifiable Information, this information will be required to be considered for participation in the clinical research study.
Most browser software can be set to reject all Cookies. Note, however, that some portions of the BE HEARD Study Website may not work properly if you reject Cookies.
We may also receive IP addresses in the normal course of the operation of our website. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.
PAREXEL uses standard Web Logs that record basic data about your visit to the BE HEARD Study Website, such as the date and time of the visit, the pages of the BE HEARD Study Website viewed during the visit, and the domain name of your Internet Service Provider.
We do not normally seek to identify individuals from Web Logs. However, we may use Web Logs to identify an individual whom we suspect tried to damage the BE HEARD Study Website or use it in an unauthorized way. We may share our Web Logs with law enforcement agencies if we believe there has been a violation of computer security or related laws. In addition, we may share our Web Logs (which do not contain any Personally Identifiable Information) with our partners to assist them in better designing their websites for clinical research studies.
We will combine the information you provide with information from other visitors to the BE HEARD Study Website to create Aggregate Data which does not contain any uniquely identifying information. We will share this Aggregate Data with the sponsor of the BE HEARD Study, and/or its consultants. We will periodically analyze this Aggregate Data and use what we learn to make improvements to the BE HEARD Study Website. We may also share this Aggregate Data with our partners to assist them in better designing their websites for clinical research studies.
We are committed to protecting the privacy of children. Neither PAREXEL, nor any of its services, are designed or intended to attract children under the age of 16. We do not collect Personally Identifiable Information from any person we actually know is under the age of 16.
We maintain technical, physical, and organizational procedures to safeguard Personally Identifiable Information and Personal Health Information against unauthorized or unlawful processing and/or against accidental loss, alternation, disclosure or access.
USE AND DISCLOSURE
- COMMUNICATION WITH REGARD TO STUDY REFERRAL AND/OR PRE-QUALIFICATION
Personally Identifiable Information will be used by PAREXEL to follow-up with the clinical study site about your pre-qualification for the BE HEARD Study.
- SHARING INFORMATION WITH STUDY SITES
We may forward Personally Identifiable Information and Personal Health Information to the BE HEARD Study site running the clinical research study of interest.
- AGENTS AND SERVICE PROVIDERS
We sometimes employ other companies and individuals to perform functions on our behalf. They may need access to your personal information to perform their functions.
SHARING INFORMATION WITH THIRD PARTIES
We may be required to disclose Personally Identifiable Information and Personal Health Information to comply with a law or regulation, or in response to a search warrant, subpoena, or court order. In the event that we are legally compelled to disclose your Personally Identifiable Information or Personal Health Information to a third party, we will attempt to notify you, unless doing so would violate the law or court order. Disclosures may also be appropriate to protect our legal rights, to protect the security or integrity of the BE HEARD Study Website, to take precautions against liability, or during emergencies if physical safety is believed to be at risk. These types of disclosures are unlikely to occur, but we want you to be aware that they are possible.
LINKS TO OTHER WEBSITES
INTERNET TRANSMISSION RISKS
We acknowledge that no internet transmission is ever 100% secure or error free. It is your responsibility to ensure that the computer you use is adequately secured and protected against malicious software, trojan horses, computer viruses and worm programs. Without adequate security measures on a computer, there is a risk that the information you provide could be disclosed to unauthorized third parties. Similarly, despite PAREXEL’s efforts to protect your Personally Identifiable Information and Personal Health Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the internet may be intercepted.
PAREXEL provides you with reasonable access to the Personally Identifiable Information and Personal Health Information that we maintain about you. Subject to any legal requirements, you are given a reasonable opportunity to correct, amend or delete information that is inaccurate. You may do so by contacting the Privacy Contact as set forth below.
RETENTION OF PERSONALLY IDENTIFIABLE INFORMATION AND PERSONAL HEALTH INFORMATION
We will only maintain Personally Identifiable Information and Personal Health Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) for which it is processed. We will delete Personally Identifiable Information and Personal Health Information when it is no longer needed and, in any case, upon the maximum storage term set forth by applicable law.
195 West Street
Waltham, MA 02451
United States of America
ADDITIONAL INFORMATION FOR INHABITANTS OF THE EUROPEAN ECONOMIC AREA
Communications, queries or requests to exercise informational rights (e.g., access to data) or complaints under the European Union General Data Protection Regulation (European Commission Regulation 2016/679 or GDPR) can also be addressed to the attention of Parexel`s EU Data Protection Officer, via mail to Parexel International GmbH, EU Data Protection Officer / Datenschutzbeauftragter, Am Bahnhof Westend 15, D-14059 Berlin, Germany, or emailed to EU_DPO@Parexel.com.
Within the European Economic Area, individuals have the right in law to complain about how their information is handled to a supervisory authority (data protection authority) that is responsible for regulating compliance with the GDPR. A list of all EU supervisory authorities is available on the European Commission website:
RESERVATION OF RIGHTS:
PAREXEL reserves the right to share an individual’s information as required by law or to duly authorized information requests of government authorities.